Returns Policy

What should I do if I receive an incorrect/damaged item?

We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. We will do our upmost to resolve your query with absolute minimal inconvenience.

We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures/video so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible. 

Please attach any pictures you have of the damage to the message/email. A member of our team will review the details and offer the best resolution to resolve your query.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.